Andrew Paul Toomey
Days (201) 750-7004 ext. 415
Eves 917-658-8845
Summary:
Over twelve years experience
in software and hardware quality assurance have made me thoroughly familiar
with all aspects of the software & hardware development life cycles. My strong
communication skills and organizational abilities have helped me become a
strong advocate for the quality process. I am a self-starter and a fast learner
with a current technical skill set. In addition, my work as a consultant has
given me a decidedly customer-centric point of view.
Operating Systems:
All Windows & DOS, some
MAC & UNIX
Databases:
Experience with SQL, DB2, MS
Access, Oracle and Sybase
Technologies:
Worked with VRU, IVR, JAVA,
C, VB, XML, IIS, COM, MTS, ASP and .NET
Methodologies:
RUP and CMM
Applications:
Rational Test Suite, Mercury WinRunner and LoadRunner, Empirix E-Test Suite, Visual Source Safe, FTP, Microsoft
Site Server, Project, Office, Explorer, Netscape, Windiff,
and Delta. Many audio and graphics; Complete list upon
reqest.
Certification:
2/99
Software Quality
Engineering, Inc.
* Certified in Systematic
Testing and Quality Engineering
Employment:
10/04-Present Crestron
Electronics, Inc.
Senior Quality Assurance Analyst
*Senior QA
Analyst/Project Lead at Crestron Electronics www.crestron.com
12/03-10/04 First
Data ECommerce Group
Quality Assurance Automation Expert
*Senior QA
Analyst/Automation Lead at E-Commerce Group www.ecommercegroup.com
* Automate testing efforts
with Empirix E-tester, e-manager and e-load as well
as Segue’s Silk Test 6.
* Manual testing if IVR/VRU
systems for high-end billpay systems for SPRINT, GREENTREE and many
other clients nationwide.
3/03 -12/03 Berman, Larson & Kane
Quality Assurance Automation Expert
*QA automation specialist at BankLink www.banklink.com
* Automate testing efforts
with Empirix E-tester and E-manager.
* Assist in product design,
development and implementation.
11/01 - 3/03 Independent
QA Consulting
Quality Assurance Liason
* Short term testing,
development and consulting contracts for various companies including Ableweb, Komtel, and HMC.
* Responsibilities included
system installations and testing, periodic upgrades, test plan development and
implementation, customer liason and defect analyst.
* System and project analysis
regarding cost vs. ROI
* Customer service and
support
2/01- 10/30 Cendant
Mobility
Quality Assurance Lead
* Responsible for all quality
assurance in the development and implementation of a major corporate web site
across web, client/server and mainframe platforms.
* Automate testing efforts
with Rational and Mercury products.
* Hire and train quality
control staff.
* Develop and maintain all
test plans and provide project plans, time lines and cost estimates.
* Defect management.
* Interface with business
analysts and development staff to implement agreed upon functional
specifications.
7/99 - 2/01 Onmoney, Inc. - A Division of Ameritrade
Quality Assurance Manager
* Oversee all QA for
financial site including trading, insurance, banking, and wire feed
applications
* Implement automated
application testing and web site load testing with Empirix
E-Test Suite, Rational and Mercury tools.
* Develop and maintain test
plans and test case library.
* Gather and analyze
performance data results from functional and load testing.
* Statistical analysis using
MS Excel to show trends.
* Evaluate, purchase and
implement bug tracking and change request control software with remote access
via the web and automated email notification.
* Responsible for all change
management
* Hire and train quality
control staff.
* Assist in design and
development of financial apps and GUIs.
1991-1999 Voyetra Turtle Beach, Inc.
Quality Assurance Manager
* Manage the release process
for all hardware and software.
* Assist in product
definition and development phases.
* Design, implement and
maintain test plans for all products.
* Oversee translation of
multi-lingual projects for OEMs like DELL, IBM, COMPAQ, SONY, and others.
* Perform WHQL testing for
various hardware products.
* Prove support of 3D,
OpenGL, Power Management, Multiple Displays, and DirectX technologies
* Supervise all product testing including internal, beta and external test
lab programs.
* Develop and maintain
testing environments.
* Address issues with
engineering and technical support teams.
* Schedule, test and release
software updates monthly.
* Responsible for building
and maintaining the QA teams.
* Determine goals, policies
and procedures for the department
* Maintain MS Access bug
tracking database for all projects.
* Develop and execute test
plans for e-commerce functionality, with a focus on all versions of MS Explorer
and Netscape.
* Train quality assurance and
technical support employees on all current and new products.
* Assist in design and
content production for test various audio-visual, multimedia and interactive
entertainment and education products for the retail market.
* Interact with and
co-ordinate engineering and beta testing teams with a view towards cross
platform compatibility.
* Work with technical support
staff to support all customers.
* Oversee all production and
testing for popular computer music hardware in the millions of units
Education:
1990
B. A., Music Theory &
Composition
1995
M.F.A., Music Theory &
Composition
References: Available upon request.