Andrew Paul Toomey

Ossining NY 10562

Days (201) 750-7004 ext. 415

Eves 917-658-8845



Over twelve years experience in software and hardware quality assurance have made me thoroughly familiar with all aspects of the software & hardware development life cycles. My strong communication skills and organizational abilities have helped me become a strong advocate for the quality process. I am a self-starter and a fast learner with a current technical skill set. In addition, my work as a consultant has given me a decidedly customer-centric point of view.


Operating Systems:

All Windows & DOS, some MAC & UNIX



Experience with SQL, DB2, MS Access, Oracle and Sybase



Worked with VRU, IVR, JAVA, C, VB, XML, IIS, COM, MTS, ASP and .NET


Methodologies: RUP and CMM



Rational Test Suite, Mercury WinRunner and LoadRunner, Empirix E-Test Suite, Visual Source Safe, FTP, Microsoft Site Server, Project, Office, Explorer, Netscape, Windiff, and Delta. Many audio and graphics; Complete list upon reqest.



2/99 Software Quality Engineering, Inc.

* Certified in Systematic Testing and Quality Engineering



10/04-Present Crestron Electronics, Inc.

Senior Quality Assurance Analyst

*Senior QA Analyst/Project Lead at Crestron Electronics


12/03-10/04 First Data ECommerce Group

Quality Assurance Automation Expert

*Senior QA Analyst/Automation Lead at E-Commerce Group

* Automate testing efforts with Empirix E-tester, e-manager and e-load as well as Segue’s Silk Test 6.

* Manual testing if IVR/VRU systems for high-end billpay systems for SPRINT,  GREENTREE and many other clients nationwide.



3/03 -12/03 Berman, Larson & Kane

Quality Assurance Automation Expert

*QA automation specialist at BankLink

* Automate testing efforts with Empirix E-tester and E-manager.

* Assist in product design, development and implementation.


11/01 - 3/03 Independent QA Consulting

Quality Assurance Liason

* Short term testing, development and consulting contracts for various companies including Ableweb, Komtel, and HMC.

* Responsibilities included system installations and testing, periodic upgrades, test plan development and implementation, customer liason and defect analyst.

* System and project analysis regarding cost vs. ROI

* Customer service and support


2/01- 10/30 Cendant Mobility

Quality Assurance Lead

* Responsible for all quality assurance in the development and implementation of a major corporate web site across web, client/server and mainframe platforms.

* Automate testing efforts with Rational and Mercury products.

* Hire and train quality control staff.

* Develop and maintain all test plans and provide project plans, time lines and cost estimates.

* Defect management.

* Interface with business analysts and development staff to implement agreed upon functional specifications.


7/99 - 2/01 Onmoney, Inc. - A Division of Ameritrade

Quality Assurance Manager

* Oversee all QA for financial site including trading, insurance, banking, and wire feed applications

* Implement automated application testing and web site load testing with Empirix E-Test Suite, Rational and Mercury tools.

* Develop and maintain test plans and test case library.

* Gather and analyze performance data results from functional and load testing.

* Statistical analysis using MS Excel to show trends.

* Evaluate, purchase and implement bug tracking and change request control software with remote access via the web and automated email notification.

* Responsible for all change management

* Hire and train quality control staff.

* Assist in design and development of financial apps and GUIs.


1991-1999 Voyetra Turtle Beach, Inc. Yonkers, N.Y.

Quality Assurance Manager

* Manage the release process for all hardware and software.

* Assist in product definition and development phases.

* Design, implement and maintain test plans for all products.

* Oversee translation of multi-lingual projects for OEMs like DELL, IBM, COMPAQ, SONY, and others.

* Perform WHQL testing for various hardware products.

* Prove support of 3D, OpenGL, Power Management, Multiple Displays, and DirectX technologies

* Supervise all product testing including internal, beta and external test lab programs.

* Develop and maintain testing environments.

* Address issues with engineering and technical support teams.

* Schedule, test and release software updates monthly.

* Responsible for building and maintaining the QA teams.

* Determine goals, policies and procedures for the department

* Maintain MS Access bug tracking database for all projects.

* Develop and execute test plans for e-commerce functionality, with a focus on all versions of MS Explorer and Netscape.

* Train quality assurance and technical support employees on all current and new products.

* Assist in design and content production for test various audio-visual, multimedia and interactive entertainment and education products for the retail market.

* Interact with and co-ordinate engineering and beta testing teams with a view towards cross platform compatibility.

* Work with technical support staff to support all customers.

* Oversee all production and testing for popular computer music hardware in the millions of units


1990 University of Massachusetts, Dartmouth, Ma.

B. A., Music Theory & Composition

1995 State University of New York, Purchase, N.Y.

M.F.A., Music Theory & Composition


References: Available upon request.